We Deliver What We Promise ....We've Been Doing It For Two Decades!
“Our clients' business priorities drive everything we do, from defining business requirements and which GYC resources are needed, right through to solution design, project management, training and program execution! The GYC team's total focus is on delivering whatever it takes to meet your objectives.”
Doug Bowker, President, GYC Group
Personal Credentials That Ensure Your Success
  • 20+ year focus on revenue and new business growth through creative product / solution development, integrated web platform deployment, multi-channel Marketing and interactive communication strategies, customer service operation startup, print procurement and management, and building enduring customer relationships.
  • Fluently bilingual - English / French
  • Background includes product management, project management, web-based process automation, operations startup and management, marketing / sales management
  • Recent executive positions include VP Marketing and VP Business Development with leading national and regional print and marketing services providers
  • Common denominator throughout has been generating revenue by delivering solutions that focus directly on customers' business requirements, priorities and objectives.
Specific Development and Project Management Expertise
  • Marketing, print and online platform product / solution development and launch
  • Integrated marketing program development, execution and platform launch - email, PURLs, printed direct mail, web and social media marketing, variable data personalization
  • Print management strategy development, print procurement and print-related process improvement including online catalogs / ecommerce
  • Customer support infrastructure startup and ongoing operations management
  • Customer satisfaction surveys and satisfaction improvement program rollout
  • CRM requirements definition, platform configuration and implementation project management
  • Specialty print, document scanning, and web hosting operation startup and ongoing management
  • Sales management and training, including training program development
International Scope
  • Extensive executive-level (VP Marketing) participation in Canada / US corporate and marketing plan development and cross-border program launch
  • International experience researching, developing and launching integrated printed and electronic document solutions worldwide (3 years in Zurich as Manager, Marketing Services with an international consulting firm)
...............GYC Group … Expertise With Ease!