Staff Scheduling / Booking
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Online Professional Staff Appointment Booking, Scheduling and Tracking
............Automated management of HealthCare, Legal, Counseling, Consulting and other professional services
......................Requests & assignments by location, designation, service type, skillset - any staff profile parameter
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Make it fast, easy and secure for your clients and patients to do business with you!
- Integrated with a powerful CRM for contact profiling so repeat clients and patients
are "known" as soon as they log in
- Fast appointment requests for returning clients and patients: request forms are auto-filled with the CRM profile data
- Appointment request relevance: clients - new or returning - can request services by location, specific staff name, staff skillset, or any by staff accreditation relevant to a given market
- Service continuity: returning clients can view availability of and request appointments with staff from previous appointments
- Interactive automated communications: the system can automatically issue appointment request acknowledgement emails, as well as appointment confirmations and reminders
- Integrated with your CMS-based website: clients have 24 x 7 access to valuable online resources, downloadable documentation, FAQs - either publicly accessible or through secure log-in at your option
- Responsive portals: fully optimized for PCs, laptops, tablets and mobile devices
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Optimize internal processes: minimize manual tasks, reduce admin costs, eliminate lost requests / bookings
- Browser-based real-time solution: records are updated immediately and current data, status and appointments are available to all staff
- Easy flexible self-service management: You define the required profile / history data elements in the CRM records, and you control the secure log-in credentials
- Secure unique request / booking calendar views: access is controlled by user name / password through the CRM - clients see only their own requests / bookings, staff view only their own availability, and administrative staff see everything you grant access permission for
- Single online flow-through staff booking process: client appointment request.....staff availability validation.....appointment confirmation.....client and staff acknowledgement.....instant update of client, staff and administrative calendar views
- Convenient secure staff availability management: staff can manage and update their own availability through a secure portal, from any browser (PC, laptop, tablet, mobile device)
- Optional automated online staff timesheet: staff submission of online timesheet can indicate shift completion and serve as a trigger for payroll and billing
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.Ask us how an automated staff booking solution can be configured for you.